Privacy policy

1Who processes your data

The controller is Euroservis Slovakia, s.r.o., with its registered office at Školská 43/14, 935 21 Tlmače, Company ID 36 550 990.

If you have any questions about your personal data, write to us at info@euroservis-slovakia.sk or call +421 904 214 379. We have not appointed a data protection officer; these matters are handled by the managing director of the company.

2What data we hold about you

We process only what you write to us yourself, plus basic information about your visit to the website.

When you request a site visit

• your name and surname or company name
• your e-mail address and phone number
• the location of the project
• the service you are interested in and your note

When you subscribe to the newsletter

• your e-mail address
• the language you subscribed in

When you browse the website

The website records ordinary connection data such as the IP address and browser type. They keep the site running and protect the forms against abuse. If you allow analytics cookies, anonymous traffic statistics are added to that.

3Why we need them

So that we can get back to you and prepare a quote

Without your contact details we cannot call you or come and see the site. We process the data on the basis of your request for a quote, that is, before a contract is possibly concluded, under GDPR Article 6(1)(b).

So that we can send you news

Only if you have given us your consent under GDPR Article 6(1)(a). You can withdraw it at any time with a single click in the footer of every e-mail.

So that the website works and is not abused

Protecting the forms against spam and dealing with technical faults rest on our legitimate interest in the secure operation of the website under GDPR Article 6(1)(f).

So that we know what visitors are interested in

We switch on the measurement of traffic and campaign performance solely with the consent you give in the cookie bar. Until you give it, the measuring tool does not start on the page at all.

4How long we keep them

• an enquiry that did not turn into a job: 24 mesiacov from the day it reached us
• an enquiry that did turn into a job: for as long as we work together and then for another 10 years, as accounting and tax rules require
• newsletter subscription: until you unsubscribe
• cookie consent: 3 years, so that we can prove you gave it
• records needed for the security of the website: 90 days at most

Once these periods have passed, the data are deleted automatically.

5Who gets to see your data

We neither sell nor exchange personal data. Apart from us, they are available only to those without whom the website and e-mail would not work:

• the provider of our web hosting and e-mail boxes
• the company that takes technical care of the website for us
• Google Ireland Limited, and only if you have allowed analytics or marketing cookies

All of them are bound by confidentiality and may use the data only for what they provide for us. On our side, access is limited to a small circle of authorised people and we protect the data by appropriate technical and organisational measures.

In the case of Google, data may be transferred outside the European Union. Such a transfer is covered by the standard contractual clauses of the European Commission and by the EU–US Data Privacy Framework.

6What rights you have

In relation to your data you have the right to:

• know what data we hold about you and receive a copy of them
• have an incorrect or incomplete detail corrected
• ask for the data to be erased
• ask for the processing to be restricted
• receive your data in a portable format
• object to processing that we base on a legitimate interest
• withdraw at any time the consent you have given us

Simply write to us at info@euroservis-slovakia.sk. We will get back to you within one month of receiving your request at the latest, and handling it is free of charge.

7Cookies

Which cookies the website uses, what they are for and how you can change your decision at any time are described in the separate cookie policy.

8Changes to this policy

We may amend the policy when the way the website works or the legislation changes. The current wording is always on this page and the date it takes effect is shown right below the heading.